Outlook: Missing hyperlink Click here to view more on Microsoft Exchange Symptoms When you use Microsoft Outlook 2016 or Outlook 2013 to connect to your Microsoft Exchange Server mailbox, your email folders display only newer items. By default, searches in Outlook 2016 are now sent to the Office 365 online server instead of being handled by your local copy of Windows. When this happens the message displayed says " Connect to the Exchange server to see them," Note: This issue only occurs: When using Outlook … There you will see this message at the bottom: There are more items in this folder on the server. When you use Microsoft Outlook 2019, Outlook 2016, Outlook 2013, or Outlook for Office 365 to connect to your Microsoft Exchange Server mailbox, your email folders display only newer items. A similar case for your reference. Click here to view more hyperlink is missing. Additionally, at the bottom of the list of items, the following message and hyperlink are missing: This message is shown in the following figure: :::image type="content" source="media/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing/error-details.jpg" alt-text="The screenshot for the error" border="false"::: This issue occurs when the following conditions are true: The Download Preferences setting is configured for Download Headers or Download Headers and Then Full Items. When using Outlook 2016, the “Click here to view more on Microsoft Exchange” link is sometimes missing from Outlook when the EV Add-in is enabled. Indeed, there are messages that are on the MS Exchange server that are not synchronized with Outlook because they are too old. Additionally, older items may seem to be missing, and you might receive the following message and hyperlink at the bottom of the list of items: There are more items in this folder on the server. In Exchange Server, you can use the Exchange admin center (EAC) or the Exchange Management Shell to disable or delete mailboxes. Look at your antivirus. In the case of doing a search, it shows what's in the local cache then gives you the option to query the server for more results. Microsoft's track record with updates for Windows has been a little wobbly of late, with many updates introducing problems, or creating more issues than they fix. When clicking on the link, the missing messages appear in Outlook. If you have more than one Microsoft Exchange, make sure to reset all of them. Active 9 months ago. Start Outlook. To view mail that is not synced down, click on "Click here to view more on Microsoft Exchange" at the bottom of the message list. (In Outlook, the folder ends with a link named 'Click here to view more on Microsoft Exchange'. In the case that you have an older version of the app, change "Office15" in the path to "Office14" for Outlook 2010, or to "Office13" for Outlook 2007 in the path. :::image type="content" source="media/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing/download-preferences-settings.png" alt-text="Screenshot of Download Preferences" border="false"::: More information I've got a user setup using Cached mode, downloading 6 months worth from the exchange online. :::image type="content" source="media/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing/server-settings.jpg" alt-text="The screenshot for Server settings" border="false"::: This is a known limitation in Outlook 2019, Outlook 2016, Outlook 2013, and Outlook for Office 365. View this "Best Answer" in the replies below » Popular Topics in Microsoft Office 365 Ask Question Asked 9 months ago. To do this, follow these steps: On the Send/Receive tab, select Download Preferences, and then select Download Full Items. The entire mailbox is searched; you no longer have to click on the message “Click here to view more on Microsoft Exchange” to get older results. Additionally, at the bottom of the list of items, the following message and hyperlink are missing: This message is shown in … When you use Microsoft Outlook 2019, Outlook 2016, Outlook 2013, or Outlook for Office 365 to connect to your Microsoft Exchange Server mailbox, your email folders display only newer items. Try connecting after the Microsoft server restarts. In this scenario, the email folders for these mailboxes may show item counts that are lower than expected. If so, click Change View button and change it from hidden to IMAP. In case new emails are hidden by view setting, we can click View > Reset View. Original KB number: 2898376. "Click here to view more on Microsoft Exchange" hyperlink is missing in Outlook Symptoms. "Click here to view more on Microsoft Exchange" hyperlink is missing in Outlook. On the Send/Receive tab, select Download Preferences, and then select Download Full Items. Users are missing email, Because the only see the mail in the ost file, and don't see the option : “Click here to view more on Microsoft Exchange”. Outlook should now retrieve all your old emails, so you can archive them or do as you wish! Not able to see “Click here to see more on Microsoft Exchange” link to view emails on the server Applicable On Particular Program: • Microsoft Office 2007, 13, 16, 365 • OutlookListed here are the assistance we offer that will help you: Basic Home: We help you maintain the computer at … Cannot retrieve contributors at this time. Just click on this message and Microsoft will download all the … When you use Microsoft Outlook 2019, Outlook 2016, Outlook 2013 or Outlook for Office 365 to connect to your Microsoft Exchange Server mailbox, your email folders display only newer items. Click on Search Tools, and now select Advanced Find option. Make sure you’ve got adequate disk space to download them all! If you click the More link, additional items that meet your search criteria are displayed in the search results. Are these hidden emails new or old? Describes an issue in which your email folders display only newer items and the "There are more items in this folder on the server" message is missing. Provides a workaround. This is a known limitation in Outlook 2019, Outlook 2016, Outlook 2013, and Outlook for Office 365. To work around this issue, change the Download Preferences setting to Download Full Items. If there are more emails on the email server, you’ll see a message letting you know. 11/20/2020; 2 minutes to read; s; Applies to: Outlook 2019, Outlook 2016, Outlook 2013, Outlook for Office 365; In this article. Describes an issue in which your email folders display only newer items and the Click here to view more on Microsoft Exchange hyperlink is missing. Symptoms Input the lost or missing folder name and click on the Browse button to start the search. Outlook "Click here to view more on Microsoft Exchange" link is missing, but should be there. :::image type="content" source="media/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing/download-preferences-settings.png" alt-text="Screenshot of Download Preferences" border="false"::: For more information about the Mail to keep offline setting, see Only a subset of your Exchange mailbox items is synchronized in Outlook. Additionally, at the bottom of the list of items, the following message and hyperlink are missing: This message is shown in the following figure: This issue occurs when the following conditions are true: The Download Preferences setting is configured for Download Headers or Download Headers and Then Full Items. :::image type="content" source="media/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing/configure-download-preferences.jpg" alt-text="The screenshot for Download Preferences setting" border="false"::: The Mail to keep offline setting is not set to All. Click Here to view more emails on Microsoft Exchange. Hit “Click here to view more on Microsoft Exchange,” and Outlook will download the rest your emails to your computer. Some rules already appear here, and you can also add more. Look for “Microsoft Exchange,” right click on it, and select the restart option. You signed in with another tab or window. Click here to view more on Microsoft Exchange In addition, I want to confirm if you imported IMAP account into exchange mailbox? In the simple scenario above a missing email case could be: A delivery problem with emails from one or more external senders, which could be caused by a wide variety of problems with DNS, firewalls, internet routing, spam filters, block lists, and more. Here, you can find the lost or missing folder path/location. An internal delivery problem within Exchange itself, which again has many possible root causes. For more information about the Mail to keep offline setting, see Only a subset of your Exchange mailbox items is synchronized in Outlook. … For Outlook 2013, Exchange accounts can sync as little as 1 month, while Outlook 2016 can sync as little as 3 days of messages. Only a subset of your Exchange mailbox items is synchronized in Outlook. 2) Exchange with cache mode enabled with offline mail settings kept to 3 Days 3) Cisco View Mail Add-In (That uses Add-In Express Version 8.1) Issue : "Click here to view more on Microsoft Exchange" hyperlink is missing in Outlook with Add-In express based … Well, this very much explains the next step. Only a subset of your Exchange mailbox items is synchronized in Outlook. Viewed 32 times 0. i want to get all email from outlook inbox. To do this, follow these steps: On the Send/Receive tab, select Download Preferences, and then select Download Full Items. Fix? To add a new rule, click the “Add” button at the right side of this dialog box to add a new rule to the list. To see your mail in Outlook, scroll down to the bottom of the folder. Have you set any filter? "Click here to view more on Microsoft Exchange" hyperlink is missing in Outlook Click here to view more on Microsoft Exchange hyperlink is missing in Outlook. Move on to the Search tab – in the menu bar. The Mail to keep offline setting is not set to All. To work around this issue, change the Download Preferences setting to Download Full Items. I am encountering an issue where if I close and restart Outlook it seems like the sent emails are re-appearing at the server side, if I view the hidden folder there are no emails in it but it has a message saying "Click here to view more on Microsoft Exchange", when clicking on it it then shows all the emails I had just sent in the folder. Open Microsoft Outlook. If using a “Table” base view in Outlook, you can click the “Format Columns…” button to specify a display format for each field in your view. Not able to download all email from outlook while getting “Click here to view more on Microsoft exchange” in below of outlook. Microsoft no longer supports this browser. Then, click Account Settings and select “Account Settings…” Next, select your email account and then click “Change…” Finally, under “Download email for the past:”, move the slider all the way to the right and then click Next. Once the Advanced Find window is up on the screen.